Question 1

Are there any agents in China ?

Accepted Answer

Yes, there is an agent in China. You can see their contact at distributor page.(https://nicslab.wixsite.com/website-6/distributor)

#distributor

Question 2

Can we order our preferred connector?

Accepted Answer

Yes, you can

#connector

Question 3

Can we use XPOW and XDAC to test chips before wire bonding?

Accepted Answer

Yes, XPOW and XDAC have the ability to test chips along with DC Probes

#semiconductor #wafertesting

Question 4

Can you please send me more info on the specs and capabilities of the products listed on your website?

Accepted Answer

Please refer to the datasheet (https://nicslab.com/datasheet)list. You can download and check the detail specification.

#datasheet #specification

Question 5

Can you custom or should we choose 40 ch as the spec?

Accepted Answer

We can customize the multi-connector depends on your need.

#custom order

Question 6

Can you provide us an update for the board when we need it ? (such as : if we need the board to connect to FFC connector)

Accepted Answer

Yes, no problem. Just let us know when you need it

#NewProduct #update

Question 7

Can your product be daisy chained together? Or does that require some sort of custom build ?

Accepted Answer

XPOW-8AX can be daisy chained. You just need to assign correct communication port.

#daisy chain

Question 8

Do you offer any OEM discounts?

Accepted Answer

Yes, please provide us with detail requirements.

#discounts

Question 9

How long  the update rate of your product ? for example if we run 24 channel simultaneously, how long it will be ?

Accepted Answer

The update rate for current XPOW is ms range. Depend how many channels you want to control simultaneously. If you run like 24 channel simultaneously, it can be around 10ms range with embedded firmware control.

#Performance #update rate

Question 10

How to be your distributor? What would be the conditions? Would it possible to do a training on your products after that?

Accepted Answer

Please contact us for more information and we will provide training for our products.

#distributor #training

Question 11

I have XDAC with mismatched ground pin, can you possibly send us the new board and set it properly then take the old one back in exchange ?

Accepted Answer

Sure, our support team Admira can arrange and help you with the pin arrangement.

#Warranty #defect

Question 12

Is there any difference between the 8 channels and 40 channels in terms of specification (beyond) the number of channels)?

Accepted Answer

No, it is the same circuit but only have larger channel configuration

#model comparison #specification

Question 13

Is there any way to bring the lead time down?

Accepted Answer

Depend on the supply chain and production priority. We can expedite the lead time with additional cost.

#leadtime

Question 14

Is it possible to integrate your product into our chassis (meaning, we get the PCB from you and power it off our internal supply)?

Accepted Answer

Yes, it is possible but we need to discuss related to the connector arrangement.

#product integration

Question 15

We need the channels to be independently configurable between CC (Control Current) and CV (Control Voltage), is that possible?

Accepted Answer

Yes, it is possible

#channel configuration

Question 16

What is XPOW/XDAC

Accepted Answer

Nicslab XPOW/XDAC system is a versatile multichannel source measurement system. The XPOW/XDAC supports multiple voltages/current sourcing and voltage/current measurement. The system is suitable for sourcing and measuring low power applications from simple electronic circuits to complex photonic integrated circuits.

#xpow #xdac

Question 17

What is the difference between XDAC-8U-R4G8 and XPOW-8AX-CCvCV-U?

Accepted Answer

The XDAC version is the upgraded/new version of XPOW.

#model comparison

Question 18

What is the Key difference between the XPOW and XDAC devices?

Accepted Answer

XDAC is basically the new version of XPOW. XDAC offers better processing unit and controllability in terms of performance. The detailed differences of XPOW and XDAC can be seen in this page.(https://nicslab.wixsite.com/website-6/shop)

#model comparison

Question 19

What is the estimation date/ lead time for each product?

Accepted Answer

Please contact us (https://www.nicslab.com/contact-us)for more information about Lead Time.

#estimation date #lead time

Question 20

What operating system can this device use?

Accepted Answer

Our device supports Windows, Mac, and Linux. You can also change it at any time

#operatingsystem

Question 21

Would you have a distributor in Europe for these instruments?

Accepted Answer

Yes our distributor in Europe is Melmous (ABSYS).