Shipping Policy

Because Nicslab provides customized semiconductor and photonic instrumentation solutions, shipping and delivery terms are not fixed or standardized across all customers. Instead, estimated delivery time, shipping method, and related logistics terms are determined individually and communicated through the Quote and Purchase Order (PO) issued during your engagement with our Technical Solutions team.

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This ensures that delivery timelines reflect the specific product configuration, order volume, manufacturing lead time, and destination requirements relevant to your order.

• Estimated delivery time (in business days) will be stated explicitly in your Quote/PO, not as a general figure on this page.

• Shipping method and carrier will be selected based on the product type, destination, and any specific requirements discussed with our Technical Solutions team.

• Shipping costs, if applicable, will be itemized in your Quote/PO.

For international orders, the recipient is generally responsible for any customs duties, import taxes, or fees imposed by the destination country, unless otherwise agreed in your Quote/PO.

Once your order has shipped, our team will provide shipment tracking information via email based on the arrangement confirmed in your Quote/PO.

For any shipping-related questions specific to your order, please contact our Technical Solutions team through the same channel used for your original Quote, or reach out to our support team below.

Email: support@nicslab.com